Message us on WhatsAppBooking and payment
How do I book?
Choose the pick-up and return place and times, pick a car and enter the driver's details. The booking is confirmed at once and you get the confirmation by email.
When and how do I pay?
At pick-up, the full amount. Cash in Georgian lari (at the official National Bank rate), US dollars or euros, or by card with a 3% fee. Nothing is charged online and there is no deposit.
What is the €25 service fee?
A fixed charge of €25 per booking, whatever its length. Daily prices do not include it; the trip total shown before you book does.
How far ahead must I book?
Online booking opens 18 hours before pick-up. For a sooner car, message us on WhatsApp.
Can a company get an invoice?
Yes. Write the company's details in the booking comment or send them on WhatsApp.
Driver and documents
What age must the driver be?
21 or older, with a full licence held for at least one year. There is no upper age limit.
Which licences are accepted?
A national licence printed in Latin or Cyrillic letters. Licences in other scripts need an International Driving Permit or a notarised translation alongside them.
Can a second person drive?
Yes, at no extra cost. Each driver shows their licence at the handover and must meet the same age and licence rules.
Insurance and roads
What is included in the insurance?
The included plan has third-party liability up to $50,000 and a maximum excess of $200 for damage to the car. Full insurance, €8 a day, has no excess, liability up to $100,000 and covers glass, mirrors and accessories.
Am I covered on mountain and gravel roads?
Yes, on every official road in Georgia, Tusheti included. Driving off official roads, across fields or through rivers is not covered, and neither is a tyre cut.
Where can I not drive?
Abkhazia and South Ossetia, in any car. Tusheti, Khevsureti and Vashlovani are allowed only in the Toyota 4Runner or Land Cruiser Prado.
Can I leave Georgia with the car?
With the cross-border permit, €80 once per booking, which our team confirms for your car and route.
Pick-up and return
Where can I collect the car?
At Tbilisi, Kutaisi or Batumi airport, or at any address in those cities. Tbilisi is free; Kutaisi costs €40 and Batumi €70 each time.
What if my flight is late?
We track the flight number in your booking and meet the plane when it lands. Waiting up to 2 hours is free, then €8 an hour.
What fuel level do I return the car with?
The same level as at pick-up. Missing fuel is charged at the current pump price.
What if I return the car late?
If you book the later return time, the first 3 hours are free, then €8 an hour, never more than one day's price. If you return later than booked without agreeing it: up to 3 hours is free, 3 to 8 hours costs half a day's price, and over 8 hours a full day. Running late? Message us before the return time.
Do I get money back for returning early?
No, an early return is not refunded. To keep the car longer, ask on WhatsApp in advance.
Changes and cancellation
How do I cancel?
Message us on WhatsApp or by email with the booking number. Cancellation is free up to 48 hours before pick-up; later, or a no-show, costs €40.
Can I change the dates or the car?
Yes, subject to availability. Message us on WhatsApp with the booking number and the new dates.