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Rental terms
The main rules of every rental. The full rental agreement is signed at the handover; where the two differ, the signed agreement applies.
Your booking and the rental agreement
Car4You Tbilisi takes your booking on this website and confirms it by email at once. Our team delivers the car and hands it over with a written rental agreement, which you sign before driving off. You pay at pick-up.
Booking and payment
- Online bookings open 18 hours before pick-up and are confirmed at once.
- The minimum rental is 2 days; a day is a calendar day between the pick-up and return dates.
- You pay the full amount at pick-up: cash in lari at the National Bank rate, US dollars or euros, or card with a 3% fee. There is no deposit.
- A €25 service fee is charged once per booking. Daily prices do not include it; every trip total shown before booking does.
- Return after the pick-up time on the last day: the first 3 hours are free, then €8 an hour, never more than one day's price.
Drivers
- Every driver is 21 or older with a full licence held for at least one year.
- Licences in Latin or Cyrillic letters are accepted; others need an International Driving Permit or a notarised translation.
- The driver shows a passport or national ID and the licence at the handover.
Insurance
- Included: third-party liability up to $50,000 and an excess of at most $200.
- Full insurance, €8 a day: no excess, third-party liability up to $100,000, glass, mirrors and accessories covered.
- Cover applies on every official road in Georgia, mountain, gravel and dirt roads and Tusheti included, and to punctures from a nail or screw.
- Not covered: driving off official roads, across fields or through rivers; tyre cuts; damage driven onto an obstacle.
Using the car
- Mileage is unlimited.
- Tusheti, Khevsureti and Vashlovani only in the Toyota 4Runner or Land Cruiser Prado; any other car there: €500.
- Leaving Georgia needs the cross-border permit (€80 per booking), confirmed by the team for the car and route. Abkhazia and South Ossetia are prohibited.
- No smoking and no pets in the car.
- Return the car with the fuel level it had at pick-up; missing fuel is charged at the current price.
- Traffic fines are passed on at their exact amount, with no admin fee.
Fees
| Situation | Fee |
|---|---|
| Cancellation within 48 hours of pick-up, or no-show | €40 |
| Waiting at pick-up beyond 2 hours | €8 an hour |
| Late return of 3 to 8 hours, not agreed | half a day's price |
| Late return over 8 hours, not agreed | one day's price |
| Over 24 hours late without an extension | twice the daily price per day |
| Very dirty, smoked-in or pet-soiled car | €50 |
| Lost key | €100 |
| Cut tyre | €60 Prius, €100 compact SUVs, €150 4Runner, Prado, Highlander, GLE |
| Roadside help caused by the renter | €150 |
Changes and cancellation
- Cancellation is free up to 48 hours before pick-up.
- Changes to dates, places or the car are made on WhatsApp or by email, subject to availability.
- Returning early is not refunded. Extensions are asked for in advance and charged at the rental's daily price.
- Rentals over 120 days and trips abroad are arranged by WhatsApp.